Services

computers networks vertical_grey_line support
Computers and Tablets
Windows Desktop PCs and laptops, Apple Macbooks, iMacs, and Mac Minis, iPads, Chromeboxes, and Chromebooks.

We love this stuff and can help you choose what's best for your school and take care of procurement and delivery.

We can then install, configure, and support everything for you.
Networks
We can get your computers, printers, and servers talking by installing high-quality wired and wireless (WiFi) networks.

We have the extensive experience and industry certification necessary to get the job done right.
Support Services:

Artifact can look after your IT by providing you with:


On-site maintenance and support:

- 09:00 to 17:00 Monday - Friday

- Out of hours work can be arranged

- Professional, friendly service

- Takes precedence over installations

- Competitive per hour rates



Remote monitoring and alerting:

- Monitoring of hardware & software

- Logging of backup job performance

- Alerting of important issues

- Proactive repair of certain issues



Remote support:

- 09:00 to 17:00 Monday - Friday

- Out of hours work can be arranged

- Remote user assistance

- Remote troubleshooting/repair
   
remote_access servers
Remote Access
Need to access your school's resources when you're at home or off the premises?  No problem.

We can provide the hardware and software necessary, set it up, and then support it for you.
Servers and Sharing
Need to store your files centrally so that users can access them easily?  Need to share out some printers to your users?

We install, configure, and support many different servers and storage devices
   
security backup
Security
Concerned about threats from the internet such as viruses, spyware, and ransomware?  Do you need to restrict what students can access on the internet?

Artifact supply high quality software and hardware to keep you and your data safe.
Backup
What would you lose if your computer went up in smoke tomorrow?  What about your server?

Most people only consider backup after they've experienced a major data loss.  This doesn't need to happen.

We have the industry accreditation, skill, and experience to provide you with great quality service.  See our testimonials ...